Want some pointers on why web apps are important for your business? Read on!
1. Visible to Customers All Time
There is no denying that users these days spend more time on their phones than computers. So they prefer to have an app that is all time available and visible to them. The web app of a business also makes users believe it is a reliable and big company that is focusing on user experience and making things easy and simple for them.
2. Better User Experience
If we say that more than 50% users prefer to have a web app than using the website on their browsers, it will be literally right. People, whether young or old or teens, are more addicted to web apps than the websites. A web app improves the user experience on a business website offering them more features, making their work easier and giving them more power to take actions.
3. Better Brand Recognition
It is true that when a business has an app, users believe it is a big company. The reason is that web apps are associated with sophistication, reliability and trust. It takes a lot of time and huge amount of money to create and develop business apps. So when the companies spend a lot of time and money for the users, they automatically start to trust the business. This improves the brand recognition and image, states most of experts from best web design company.
4. Improves Customer Engagement
Customer engagement is what we call more time spent by users on the time, more sessions per page, better navigation, more actions on the site and such other things. When the site is customer-friendly and allows more options, users will definitely spend more time exploring it and making interactions with the sites. They often end up buying products or services on web apps than the websites.
5. Direct Marketing Channel
Not many people think but this is the biggest advantage of having a business app. When you have to present information to the customers, you create ads, broachers, and cards to display and share. But with a business app, all the information from products to services to company contacts are available at the fingertips of the users. This is indeed a great way to directly influence the customers with your products and information.
6. Improves Customer Loyalty
In simple words, the web app of a business is good when it comes to customer loyalty growth. The companies that have their apps tend to have more loyal customers than those who don’t. They even have a better client retention rate and that is because customers have more trust in them and the companies are reliable for these customers.
7. Need of the Hour
At the moment, 70% users come on sites through phone browsers. So if they are given an app, they will not use the browser. They will rather click the app and enter the company site where they will get everything prepared. In order to attract such huge number of users, your business should have a solid and responsive web app.
